At Gooseberry Hill Dental Centre, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us when visiting our clinic or website.

1. Collection of Personal Information

We may collect personal information such as your name, contact details, health history, and payment information when you:

• Book an appointment

• Complete patient forms

• Interact with our staff

This information is necessary for us to provide you with the best possible dental care.

2. Use of Personal Information

The personal information we collect is used for the following purposes:

• To provide dental care and treatment

• To manage your appointments and communications

• To process payments and insurance claims

• To respond to your inquiries and provide customer support

• To send you updates on your dental health and information about our services (with your consent)

• To comply with legal obligations and maintain our records

We will not share your personal information with third parties unless required by law or if necessary to provide our services (e.g. health funds, insurance providers).

3. Protection of Your Information

We take the security of your personal information seriously and use appropriate measures to protect it from unauthorised access, use, or disclosure. Our data security procedures include:

• Secure storage of paper and electronic records

• Restricted access to personal data for authorized personnel only

• Encryption and firewall protection for our online systems

4. Patient Consent

By providing us with your personal information, you consent to the collection, use, and storage of your data in accordance with this privacy policy. You may withdraw your consent at any time by contacting our office, though this may affect our ability to provide you with certain services.

5. Access and Correction of Information

You have the right to access and correct any personal information we hold about you. If you believe that the information we have is inaccurate or incomplete, please contact us to update your records.

6. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with our website. You can disable cookies through your browser settings, though this may limit some functionality of our site.

7. External Links

Our website may contain links to external websites for your convenience. Please note that we are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

8. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding our privacy policy, or if you would like to access, update, or correct your personal information, please contact us:

Gooseberry Hill Dental Centre
Phone: (08) 9257 1885
Email: ghdental8@bigpond.com
Address: 8/169 Railway Road, Gooseberry Hill, WA 6076